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Dear (M)all of ‘Murica:

I’m writing to request information regarding your return/exchange policy on The Donald that we received Nov. 8 as an early Christmas gift.

Some background: We tried to order The Hillary, but were told there was a problem with the email server.

It appears, however, that The Donald has this same glitch, among other problems.

Voice command override:
We tried to program it numerous times with numerous voice samples, but it refuses to respond.

False warning signals:
This model tends to beep for no reason beginning around 3 a.m. We are hard-working Americans who want to get some sleep. We can’t have The Donald bleating codes such as “MERYL” and “NYT” over and over.

Security issues:
The Donald was billed as a unit that would keep us safe. However, I’m more worried about break-ins than ever before. The unit is inside barking, “Come at me, Bro!” and “Cash me outside; how bow dah!,” which I think is egging on those with bad intentions. Plus, it won’t let in the people we invited.

Failure to work with existing systems:
Almost immediately upon arrival, The Donald refused to work with other units already in place. It overrode the sensors on various technology and tried to shut them down. Some systems are back up and running on alternative power, but others still are refusing to connect.

Low energy efficiency:
The Donald was billed as a unit that that would increase energy efficiency and protect the environment. However, the model has two pipes that could start leaking oil at any moment.

These are just five of the many problems with this model. We would like to return The Donald as it clearly is as defective as we had heard prior to receiving it. The limited warranty expired Jan. 20.

Line 25 of your operating manual gives some guidance on your return/exchange policy, but I’d like more details, a timeline and information about a replacement.

I know you have The Pence in stock, but I’m not interested in that model because its features are limited. The Ryan has numerous reported defects. I’ve heard The Sanders is on back order and The Kasich is out of stock indefinitely. What other options do you have? Do I have to wait for The Libtard 2020 or The Snowflake 2024?

Please respond at your earliest convenience. We are losing long-time friends because of The Donald, and it is scaring the children.

Eagerly awaiting a resolution,
Beth (and 65+ million others)

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Dear God,

After this weekend, I’m certain you exist. The proof: My father is still alive.

I asked you for patience, and you granted my wish.

Here’s a refresher on the circumstances. (You know this already, but I know you have plenty on your plate with all the election-related prayers.)

My cousins were visiting my dad, so Eddie and I made the four-hour (one way) drive to visit him/them. As soon as we got there, and I settled into a chair for a chat, Kat (my stepmother) asked me to fix their DIRECTV setup.

Me:

irritated

 

Hell to me is being tech support.

While trying to get that sorted, Gideon discovered my father’s WiFi connection was down.

Me:

rage

 

I called DIRECTV tech support as it was clear the issue was bigger than something I could fix, and gave their phone to Eddie. I took my phone to the so-called “computer room” to sort out the modem issue with Windstream.

While on the phone with Windstream, we determined the phone jack might be bad. The following ensued:

Me: Dad, where is another phone jack?
Dad: It’s at the end of the phone.
Me:

wtf

 

More troubleshooting followed. Meanwhile, I was trapped in this “computer room” feeling like I was in an episode of “Hoarders” and wanting to do this:

 

"Citizen Kane" room trashing

If you would like to answer another one of my prayers, you can inspire my father to get rid of the two late ’90s computer systems and desks, floppy disks and miscellaneous paper that clutter this room. And maybe you can compel Kat to get rid of the four creepy dolls, fake ferns and flea-market clocks.

Anyway, thank you for helping me summon the patience necessary to keep from throttling my father. And thank you for helping arrange technicians for both DIRECTV and Windstream to come out Monday. That truly is a miracle.

I’m a believer,
Beth

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Dear Georgia Department of Revenue:

I see you still have not gotten your act together, despite my April 27 plea. At that point, it had been more than three weeks since I had mailed in my tax return that necessitated a refund.

Time passed.

Three more weeks.

The “Where’s my Refund?” portal indicated that my return had been received, and I should allow 30 business days to receive the refund.

I decided to call you last week (May 19 to be exact) just to see if I could narrow that field a bit.

I waited on hold for 30 minutes then received an option for a call back. I chose “yes” and got the requested call in fewer than 30 seconds (bizarre).

The foul-tempered woman on the phone revealed that my refund had been cleared for processing May 12, and it was in the queue to be deposited in my account. She informed me I should allow 30 business days.

That same day, the portal indicated that my refund was processing, and I should allow 15 business days.

This is what I found on the portal today:

Screen Shot 2016-05-24 at 7.17.47 PM

What the FRESH HECK is THAT? Ninety BUSINESS days?

There is a big difference between 15 business days (three weeks) and 90 business days (18 weeks) and even the 30 days (six weeks) quoted on two different occasions. Ninety days would mean I should have my refund by Sept. 16 — nearly SIX MONTHS after I mailed the return to you. You do realize that’s insane, right? Especially when you consider that I would have gotten it within 72 hours if I had been able to file electronically. Three more months from that date, and I’ll be filing for a new tax year.

Let that sink in a bit.

Get it together, Georgia. You already are out of whack in so many areas. Don’t add to the list.

I want my $2+!

I hate you. So much.

Sincerely angry,
Beth

 

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Dear Georgia Department of Revenue:

It’s been more than three weeks since I dutifully mailed in my 2015 tax forms. Your federal counterparts (i.e., the IRS) cashed my payment check the day they received my forms. Yet I’m still waiting for my refund from you.

Usually I file electronically and get my refund lightning fast. However, thanks to some asshat who tried to steal my identity on a federal return (little did they know that I am not a federal refund kind of gal), I had to mail in the forms.

So now I’m wondering, “Where’s my refund?” It’s a common-enough question that you have a web page devoted to the answer. Let’s break it down:

You cannot help me by phone (no number given) or walk-in (Where would I go to do that in Savannah?) until 30-45 days have passed. I repeat (and so do you): 30-45 days. That is an eternity in today’s instant-gratification society.

Oh wait: You have a portal to allow tracking.

Great!

I signed up. I received this response when I tried to track my refund:

Screen Shot 2016-04-27 at 3.23.10 AM

 

What is the freakin’ deal?

Comma splice aside (What? No one to proofread? There should be SOMEONE, given the fact that employees aren’t tied up helping people for 30-45 days or so), I promise I entered the correct information. I’m looking at my tax forms. I used my SSN to log in, for crying out loud.

I don’t want to get all loud, Rihanna style, but I do want my refund.

I shouldn’t expect efficiency and logic from a government entity, but I do. I’m optimistic like that. So if you could get your act together, that would be great.

Yours in fiscal responsibility,
Beth

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Screen Shot 2015-12-04 at 12.15.28 PM

Dear Erin,

Thanks for letting me know about Eddie’s online dating habits. I had no idea. He has always passed himself off as a man who cannot even remember his iTunes password or use the calendar on his phone, but yet he has been able to carry on a secret life. I can’t even be upset because I’m too shocked and impressed.

This is just the kind of information I need around Christmas time. I’ll be sure to pay close attention to receipts for odd purchases. I won’t automatically assume they are gifts for me.

Also, what is the “thruth?” Is that the official name for realizing the truth about thrush? And what does that have to do with Eddie? Oh WAIT … are you trying to tell me something about my health? Egad! I didn’t even know that was considered an STD!

Erin, you have helped me out so much. Thank you for your interest in my well-being and marriage.

You are a true friend.

With gratitude,
Beth

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Dear AWP Program Directors:

I’m mystified by something that happened this morning. Please help me make sense of it.

One of you complained that prospective students often ask her this:

What job am I going to get?

The overwhelming majority of the rest of you laughed as if to say this:

Oh, how silly! Why would someone ask something so crazy?

She went on to lament “consumer culture.”

Wait just a hot second. Are students not consumers of a product, albeit an intangible one? In return for their money, time and effort, they earn a degree and, one hopes, a job.

Why is this bad?

I talked to the woman who made the comment. She said she got her M.F.A. because she is an artist. I said:

But don’t you want to get paid for your artwork?

Then I found out she is a poet. Oh. And she represents a poetry degree program. OH!

That explains her situation, but what about the rest of you? I appreciate art for art’s sake, but it is better when you can make a living doing what you like best. No?

This seems to me to be another example of AWP acting like an ostrich.

Weren’t you just talking about the rising cost of college and increasing student debt load? Don’t you want to help students get a job so that they can pay off the college education that helped them get a job?

I’m confused. Please help me understand.

Sincerely,
Beth

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Dear Spammers:

Thank you so much for sending your robots my way. Allow me to respond to a few of your recent (attempted) posts:

 

 

Screen shot Thank you for that interesting bit of trivia featuring an artist I care nothing about. Did you know that she also is the solo artist with the most No. 1 hits? Fascinating. I’m not sure what she has to do with art, except that she is indeed some piece of work. Is this comment an exercise in the improvisation you seem to support? If so, perhaps you could work on that skill. Improvisation requires some cohesion.

 

Screen shot I appreciate you taking an interest in my blog. Allow me to return the favor of assistance: You need to proofread or ask someone to help you. That “O . k” really bothers me. Also, you need to learn the difference between “advise” and “advice.” (Here’s a hint: One is a verb and one is a noun.) And the traditional idiom is “change my mind.”

 

Screen shot I’ve never even seen the first “Tron” (I know, I know) so thanks for the heads-up about the soundtrack. By “board,” do you mean “mixing board”or are you talking about baseboards? If it’s baseboards, you don’t have to tell me: We have quite the issue in our bathroom. The prior owner didn’t know how to use caulk, so that room is a mess.

 

Screen shot Thank you so much for the compliment! I also think my blog should be shared across the Internet. And yes, shame on Google for not doing whatever it is you think it should have done. (Did you perhaps mean “post higher” instead of “publish upper” in that sentence? It’s not clear.) I have other questions, too: What is it that you want to discuss? Are we going to chat about Google rankings? Or something else? I assume you mean you want to speak with me one-on-one. It would be hard for me to talk with your site.

Thanks again, Spammers! There’s some great stuff here.

Beth

* Thank you, Weird Al, for “Spam” based on “Stand.”

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